Shipping policy

Thank you for shopping with ANNANETWORK TECHNOLOGY COLTD. We are dedicated to delivering your bag and handbag products in perfect condition, with accurate order fulfillment, and within reliable delivery timelines.

1. Order Processing Schedule

All orders go through processing within 1-3 business days (excluding weekends and public holidays) following your order confirmation.During periods of high order volume, processing timelines may be extended. We will inform customers directly if there are any major delays to their orders.

2. Shipping Rates & Delivery Windows

Shipping charges for your order will be calculated and displayed at the checkout page.
Estimated delivery windows:Standard Shipping: 15 business days
Delivery windows are estimates only and may vary due to carrier delays, customs clearance, weather conditions, logistical constraints, or public holidays.

3. Shipment Confirmation & Tracking Details

Once your order has shipped, you will receive a shipment confirmation email containing your order tracking details.Tracking details typically become available within 24-48 hours after the shipment is dispatched.

4. Incorrect Shipping Address Notice

Please ensure your shipping address is accurate and complete at checkout. ANNANETWORK TECHNOLOGY COLTD is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to an address-related issue, reshipping fees may apply.

5. Shipment Issues: Lost or Damaged

If your package is lost in transit, please contact us within 7 days of the expected delivery date.If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photos of both the damaged bag(s) and the original shipping packaging.
We will review the situation promptly and work to resolve the issue as quickly as possible.

6. Bag Care & Storage Instructions

All bag products should be used, cleaned, and stored according to the care instructions provided with each product. ANNANETWORK TECHNOLOGY COLTD is not responsible for damage caused by improper cleaning, improper storage, alteration, or misuse of the products.

7. International Shipping & Customs Policy

For international shipments, customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

8. Customer Support Contact

If you have any questions regarding this Shipping Policy, please contact our support team:
  • Company Name: ANNANETWORK TECHNOLOGY COLTD
  • Email: service@evaimport.shop
  • Phone: + 775-489-2152
  • Physical Address: 2106 Sheila Ln, Richmond Virginia 23225, United States